User Reviews for Gusto

Jan 29, 2026
User123 90

5 / 5

Overall
UX & ease of use
Customer Support
Value for money
90%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

They have nailed the ease of use. generally speaking, the Ease of Use is a highlight.

Use Gusto for:
Source candidates
Manage recruitment
Candidate outreach
Interview coordination
Talent pipeline
Employer branding
Collaboration hiring
Recruitment analytics
Jan 29, 2026
Anon Guest 59

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
70%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

I really appreciate the intuitive provided here. generally speaking, the Intuitive is a highlight.

Use Gusto for:
Collect employee feedback
Run pulse surveys
Recognize employees
Track engagement
Improve communication
Measure satisfaction
Boost retention
Jan 29, 2026
Jane Smith 70

3 / 5

Overall
UX & ease of use
Customer Support
Value for money
100%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

The best part is definitely the user interface. generally speaking, the User Interface is a highlight.

Use Gusto for:
New hire onboarding
Document collection
Workflow automation
Task tracking
Compliance setup
Training coordination
IT provisioning
Onboarding experience
Jan 29, 2026
User123 20

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
100%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

The best part is definitely the intuitive. generally speaking, the Intuitive is a highlight.

Use Gusto for:
Workforce scheduling
Labor forecasting
Time tracking
Workforce analytics
Resource optimization
Jan 29, 2026
User123 4

5 / 5

Overall
UX & ease of use
Customer Support
Value for money
70%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

I really appreciate the ease of use provided here. generally speaking, the Ease of Use is a highlight.

Use Gusto for:
Create schedules
Shift planning
Manage shift swaps
Track availability
Reduce conflicts
Schedule communication
Jan 29, 2026
User123 32

5 / 5

Overall
UX & ease of use
Customer Support
Value for money
90%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

They have nailed the ease of use. generally speaking, the Ease of Use is a highlight.

Use Gusto for:
Track work hours
Timesheet management
Project time tracking
Attendance tracking
Billable hours tracking
Productivity monitoring
Overtime tracking
Reporting
Jan 29, 2026
User123 3

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
100%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

They have nailed the user interface. generally speaking, the User Interface is a highlight.

Use Gusto for:
Track work hours
Project time tracking
Billable hours tracking
Productivity monitoring
Overtime tracking
Reporting
Jan 29, 2026
Client Reviewer 20

5 / 5

Overall
UX & ease of use
Customer Support
Value for money
100%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

Five stars for the ease of use alone! generally speaking, the Ease of Use is a highlight.

Use Gusto for:
Shift planning
Manage shift swaps
Reduce conflicts
Schedule communication
Jan 29, 2026
User123 16

3 / 5

Overall
UX & ease of use
Customer Support
Value for money
90%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

Great potential, but suffers from not user-friendly. The Not User-Friendly needs work.

Use Gusto for:
Track work hours
Timesheet management
Project time tracking
Attendance tracking
Billable hours tracking
Productivity monitoring
Overtime tracking
Reporting
Jan 29, 2026
Anon Guest 52

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
100%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

They have nailed the user interface. generally speaking, the User Interface is a highlight.

Use Gusto for:
Collect employee feedback
Run pulse surveys
Track engagement
Improve communication
Measure satisfaction
Improve culture
Boost retention
Jan 29, 2026
Jane Smith 51

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
100%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

Five stars for the intuitive alone! generally speaking, the Intuitive is a highlight.

Use Gusto for:
New hire onboarding
Document collection
Workflow automation
Task tracking
Training coordination
IT provisioning
Onboarding experience
Jan 29, 2026
Client Reviewer 35

3 / 5

Overall
UX & ease of use
Customer Support
Value for money
70%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

It is very easy access and works exactly as expected. generally speaking, the Easy Access is a highlight.

Use Gusto for:
Peer recognition
Rewards programs
Incentives management
Improve engagement
Celebrate milestones
Performance recognition
Jan 29, 2026
Client Reviewer 80

3 / 5

Overall
UX & ease of use
Customer Support
Value for money
40%

Likelihood to recommend

Could be better
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

I struggled with the not user-friendly. The Not User-Friendly needs work.

Use Gusto for:
Track work hours
Timesheet management
Attendance tracking
Productivity monitoring
Overtime tracking
Reporting
Jan 29, 2026
Jane Smith 42

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
70%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

The missing features makes it hard to recommend. The Missing Features needs work.

Use Gusto for:
Collect employee feedback
Run pulse surveys
Recognize employees
Improve communication
Measure satisfaction
Improve culture
Jan 29, 2026
John Doe 65

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
90%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

The navigation difficulty makes it hard to recommend. The Navigation Difficulty needs work.

Use Gusto for:
Project time tracking
Billable hours tracking
Productivity monitoring
Overtime tracking
Reporting
Jan 29, 2026
Jane Smith 75

5 / 5

Overall
UX & ease of use
Customer Support
Value for money
90%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

They have nailed the user interface. generally speaking, the User Interface is a highlight.

Use Gusto for:
Track work hours
Timesheet management
Project time tracking
Billable hours tracking
Productivity monitoring
Overtime tracking
Reporting
Jan 29, 2026
Anon Guest 96

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
100%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

The best part is definitely the intuitive. generally speaking, the Intuitive is a highlight.

Use Gusto for:
New hire onboarding
Document collection
Workflow automation
Task tracking
Compliance setup
Training coordination
IT provisioning
Onboarding experience
Jan 29, 2026
User123 59

3 / 5

Overall
UX & ease of use
Customer Support
Value for money
90%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

I really appreciate the intuitive provided here. generally speaking, the Intuitive is a highlight.

Use Gusto for:
Collect employee feedback
Run pulse surveys
Recognize employees
Track engagement
Improve communication
Measure satisfaction
Improve culture
Boost retention
Jan 29, 2026
Anon Guest 32

1 / 5

Overall
UX & ease of use
Customer Support
Value for money
20%

Likelihood to recommend

Could be better
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

I was disappointed by the limited features. The Limited Features needs work.

Use Gusto for:
Collect employee feedback
Recognize employees
Track engagement
Improve communication
Improve culture
Boost retention
Jan 29, 2026
John Doe 87

5 / 5

Overall
UX & ease of use
Customer Support
Value for money
90%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

Five stars for the ease of use alone! generally speaking, the Ease of Use is a highlight.

Use Gusto for:
Track work hours
Timesheet management
Project time tracking
Attendance tracking
Billable hours tracking
Productivity monitoring
Reporting

Summary of All Reviews

3.9/ 5

5

6

4

8

3

5

2

0

1

1

84% of Gusto users would recommend it

UX & ease of use

Customer support

Value for money

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