Alchemer


Overview

Transform into a Customer-Centric Organization. You might want to run a simple survey. You might want to change the world.


Overview

Who uses this software

From Fortune 500 to Startups, Alchemer, formerly SurveyGizmo, helps market research, sales operations, HR, and customer success teams find, get, and keep their best customers.

Support

24/7, Business Hours, Live Online, Online Community

Seller

Alchemer

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Starting price

$49.0

Pricing Model

Free Trial, Subscription

License

Paid

Free Trial

Yes

Note: An award-winning LMS ideal for delivering engaging online training. Create courses in a few clicks in a platform suitable for sophisticated as well as inexperienced, aspiring trainers.

Integrations

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Reviews

3.4/ 5

5

3

4

8

3

5

2

2

1

2

75% of Alchemer users would recommend it

UX & ease of use

Customer support

Value for money

Have you used this software?

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20 reviews
Jan 29, 2026
Jane Smith 1

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
70%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

The learning curve makes it hard to recommend. The Learning Curve needs work.

Use Alchemer for:
Timesheet management
Project time tracking
Attendance tracking
Billable hours tracking
Overtime tracking
Reporting
Jan 29, 2026
User123 32

2 / 5

Overall
UX & ease of use
Customer Support
Value for money
50%

Likelihood to recommend

Could be better
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

I struggled with the limited features. The Limited Features needs work.

Use Alchemer for:
Track work hours
Project time tracking
Attendance tracking
Billable hours tracking
Productivity monitoring
Overtime tracking
Reporting
Jan 29, 2026
Client Reviewer 54

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
80%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

They have nailed the simple. generally speaking, the Simple is a highlight.

Use Alchemer for:
Create schedules
Manage shift swaps
Track availability
Reduce conflicts
Optimize coverage
Schedule communication
Jan 29, 2026
Jane Smith 56

3 / 5

Overall
UX & ease of use
Customer Support
Value for money
80%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

It is very ease of use and works exactly as expected. generally speaking, the Ease of Use is a highlight.

Use Alchemer for:
Payroll processing
Tax compliance
Payslip generation
Payroll automation
Global payroll
Reporting
Jan 29, 2026
Client Reviewer 34

5 / 5

Overall
UX & ease of use
Customer Support
Value for money
90%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

Hopefully they fix the limited features in the next update. The Limited Features needs work.

Use Alchemer for:
Collect employee feedback
Run pulse surveys
Track engagement
Improve communication
Measure satisfaction
Improve culture
Boost retention
Jan 29, 2026
Jane Smith 83

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
70%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

It is very intuitive and works exactly as expected. generally speaking, the Intuitive is a highlight.

Use Alchemer for:
Payroll processing
Contractor payments
Tax compliance
Payslip generation
Benefits management
Payroll automation
Global payroll
Reporting
Jan 29, 2026
User123 30

1 / 5

Overall
UX & ease of use
Customer Support
Value for money
50%

Likelihood to recommend

Could be better
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

I struggled with the learning curve. The Learning Curve needs work.

Use Alchemer for:
Timesheet management
Project time tracking
Attendance tracking
Billable hours tracking
Productivity monitoring
Overtime tracking
Reporting
Jan 29, 2026
User123 5

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
90%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

The best part is definitely the intuitive. generally speaking, the Intuitive is a highlight.

Use Alchemer for:
Attendance management
Shift planning
Time tracking
Compliance management
Resource optimization
Jan 29, 2026
Jane Smith 92

1 / 5

Overall
UX & ease of use
Customer Support
Value for money
10%

Likelihood to recommend

Could be better
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

I struggled with the navigation difficulty. The Navigation Difficulty needs work.

Use Alchemer for:
Workforce scheduling
Attendance management
Labor forecasting
Shift planning
Time tracking
Compliance management
Workforce analytics
Resource optimization
Jan 29, 2026
Client Reviewer 36

3 / 5

Overall
UX & ease of use
Customer Support
Value for money
100%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

Hopefully they fix the limited features in the next update. The Limited Features needs work.

Use Alchemer for:
Track work hours
Timesheet management
Project time tracking
Attendance tracking
Billable hours tracking
Productivity monitoring
Overtime tracking
Reporting
Jan 29, 2026
Jane Smith 54

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
90%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

The best part is definitely the ease of use. generally speaking, the Ease of Use is a highlight.

Use Alchemer for:
Track work hours
Timesheet management
Project time tracking
Attendance tracking
Billable hours tracking
Productivity monitoring
Overtime tracking
Reporting
Jan 29, 2026
Client Reviewer 84

5 / 5

Overall
UX & ease of use
Customer Support
Value for money
90%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

The navigation difficulty makes it hard to recommend. The Navigation Difficulty needs work.

Use Alchemer for:
Recognize achievements
Peer recognition
Rewards programs
Incentives management
Improve engagement
Celebrate milestones
Performance recognition
Jan 29, 2026
Anon Guest 99

2 / 5

Overall
UX & ease of use
Customer Support
Value for money
30%

Likelihood to recommend

Could be better
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

I struggled with the navigation difficulty. The Navigation Difficulty needs work.

Use Alchemer for:
Workforce scheduling
Labor forecasting
Shift planning
Time tracking
Compliance management
Workforce analytics
Resource optimization
Jan 29, 2026
John Doe 27

3 / 5

Overall
UX & ease of use
Customer Support
Value for money
70%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

The best part is definitely the intuitive. generally speaking, the Intuitive is a highlight.

Use Alchemer for:
Track work hours
Timesheet management
Project time tracking
Attendance tracking
Billable hours tracking
Productivity monitoring
Jan 29, 2026
Anon Guest 100

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
80%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

I really appreciate the ease of use provided here. generally speaking, the Ease of Use is a highlight.

Use Alchemer for:
New hire onboarding
Document collection
Workflow automation
Compliance setup
Training coordination
IT provisioning
Onboarding experience
Jan 29, 2026
User123 22

3 / 5

Overall
UX & ease of use
Customer Support
Value for money
100%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

Five stars for the intuitive alone! generally speaking, the Intuitive is a highlight.

Use Alchemer for:
Collect employee feedback
Run pulse surveys
Recognize employees
Track engagement
Improve communication
Measure satisfaction
Boost retention
Jan 29, 2026
Jane Smith 2

3 / 5

Overall
UX & ease of use
Customer Support
Value for money
100%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

It is very user interface and works exactly as expected. generally speaking, the User Interface is a highlight.

Use Alchemer for:
Collect employee feedback
Run pulse surveys
Recognize employees
Track engagement
Improve communication
Measure satisfaction
Improve culture
Boost retention
Jan 29, 2026
John Doe 71

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
90%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

The best part is definitely the ease of use. generally speaking, the Ease of Use is a highlight.

Use Alchemer for:
Workforce scheduling
Attendance management
Labor forecasting
Shift planning
Time tracking
Compliance management
Resource optimization
Jan 29, 2026
Jane Smith 80

5 / 5

Overall
UX & ease of use
Customer Support
Value for money
80%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

It is very simple and works exactly as expected. generally speaking, the Simple is a highlight.

Use Alchemer for:
Collect employee feedback
Recognize employees
Track engagement
Improve communication
Measure satisfaction
Improve culture
Boost retention
Jan 29, 2026
John Doe 1

4 / 5

Overall
UX & ease of use
Customer Support
Value for money
80%

Likelihood to recommend

Excellent workflow tool
Liked

The interface is very clean and the response time is fast.

Could Improve

The mobile app lacks some of the advanced filtering features.

Overall Experience

Five stars for the simple alone! generally speaking, the Simple is a highlight.

Use Alchemer for:
New hire onboarding
Document collection
Workflow automation
Task tracking
Compliance setup
Training coordination
IT provisioning
Onboarding experience

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Features

Feature Feature Rating Available in Category
360 Degree Feedback

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35%
Access Control

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49%
API

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58%
Automatic Notifications

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54%
Benchmarking

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34%
Content Library

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35%
Custom Fields

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38%
Customizable Branding

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45%
Customizable Reporting

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38%
Customizable Templates

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38%
Data Filtering

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35%
Data Import/Export

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40%
Drag & Drop Interface

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33%
Drag Drop Interface

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33%
Email Integration

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40%
Email Invitations & Reminders

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40%
Employee Onboarding

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36%
Feedback Automation

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38%
Feedback Collection

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50%
Feedback Management

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45%
Forms Management

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21%
Multi-Language

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28%
Permission Management

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37%
Real Time Analytics

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46%
Real Time Data

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35%
Real Time Reporting

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40%
Reminders

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33%
Reporting & Statistics

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40%
Reporting Statistics

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40%
Role-Based Permissions

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38%
Single Sign On

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40%
Social Media Integration

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25%
SSL Security

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31%
Summary Reports

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33%
Surveys & Feedback

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48%
Surveys Feedback

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48%

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy Lorem Ipsum is simply dummy text of the printing and typesetting

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Frequently Asked Questions

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