LiaCX
Overview
Earn customers for life by delivering remarkable customer experiences with Intouch’s flexible Customer Experience Management software and services that drive high-value actions across your organization.
Overview
Who uses this software
Individual business owners and multi-location SMBs in retail, restaurant, petro-convenience, grocery, and hospitality, across North America, as well as customized enterprise solutions.
Support
Business Hours, Live Online, Online Community
HQ Location
Ottawa, Ontario, Canada
Pricing
View more on pricingExplore LiaCX’s complete range of pricing tiers. Learn more about what each plan includes, its costs, available features, integrations, etc., to decide whether LiaCX is the right software for your HR operations.
Starting price
N/A
Pricing Model
Free Trial, SubscriptionLicense
PaidFree Trial
Yes
Integrations
View the complete list of integrationsLiaCX offers to get a clear understanding of its compatible platforms. This will help you decide whether LiaCX can fit into your current tech stack or not.
Reviews
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0% of LiaCX users would recommend it
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Write a reviewFeatures
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360 Degree FeedbackLorem Ipsum is simply dummy text of the printing and typesetting industry. |
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Activity ManagementManage surveys, feedback cycles, and engagement tasks from a central system that keeps teams organized and aligned with goals for consistent employee experience every day. |
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Activity TrackingTrack every engagement action and response to understand participation levels and improve future initiatives with accurate records for better planning and informed management decisions . |
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APIIntegrate the engagement platform with other business systems using a flexible API for smooth data exchange and automation to support scalable digital workplace operations easily. |
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Automatic NotificationsSend automatic notifications for surveys, feedback requests, and reminders so employees and managers stay informed and involved through timely alerts and smooth communication channels . |
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Content LibraryBuild a content library to store engagement materials, policies, and learning resources for easy access by employees anytime and from any device within the organization. |
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Custom FieldsAdd custom fields to capture specific employee or survey information based on organizational needs for better data accuracy and more relevant engagement analysis and reporting. |
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Custom FormsCreate custom forms for feedback, surveys, and requests that match your engagement goals and collect structured information from employees in a simple and clear way. |
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Dashboard CreationCreate interactive dashboards that display engagement metrics, participation levels, and feedback results for quick understanding and better management decisions across teams and departments every day. |
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Data FilteringFilter engagement data using multiple criteria to view only relevant information and analyze trends faster for smarter workforce planning and improved employee satisfaction across teams. |
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Data ImportImport employee and engagement data easily from external systems to reduce manual work and keep records accurate and up to date for operations smoothly. |
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Data Import/ExportImport and export engagement data securely between systems to support reporting, backups, and smooth collaboration across departments and business units every single working day easily. |
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Forms ManagementManage engagement forms easily by creating, editing, and organizing surveys that capture accurate employee information for better analysis and improved workplace decisions every single day. |
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Mobile IntegrationEnable mobile integration so employees can access engagement tools, share feedback, and join activities easily using smartphones and tablets from anywhere at any time . |
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Permission ManagementControl user access with permission management settings that protect sensitive engagement data and ensure proper usage across roles for secure and well governed operations . |
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Real Time AnalyticsAccess real-time analytics to track engagement trends, participation, and performance instantly, enabling leaders to make quicker and smarter people decisions every day with confidence. |
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Real Time DataView real-time data across the platform so managers work with updated information for accurate analysis and timely engagement actions every working day. |
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Social Media IntegrationIntegrate social media channels to share engagement activities and improve communication while strengthening employer branding across digital platforms for wider reach and better employee connection. |
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Surveys & FeedbackRun surveys and feedback programs to capture employee opinions and improve workplace culture through continuous listening and meaningful engagement across the organization every single day. |
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Surveys FeedbackLorem Ipsum is simply dummy text of the printing and typesetting industry. |
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Task ManagementAssign, track, and complete engagement tasks with clear ownership, helping teams stay organized, meet deadlines, and ensure every activity supports employee participation and program success. |
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Trend AnalysisAnalyze engagement trends over time to identify patterns, measure impact of initiatives, and guide leadership in making informed people decisions for future workplace strategy planning. |
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Visual AnalyticsPresent engagement data through visual dashboards and charts that simplify complex information and help leaders understand performance at a glance for faster business insight . |
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View LiaCX in other categories
LiaCX is also a part of other HR software categories, where you can find category-specific features, user reviews, pricing details, and more.