Zonka Feedback
Overview
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more.
Overview
Who uses this software
Zonka Feedback is proud to power employee and customer feedback, and transform satisfaction and experiences at leading brands worldwide. Our customers establish amazing things every day, in hospitality, healthcare, banking, education, retail, corporate world, and everywhere else.
Support
24/7, Email, FAQ, Live Online, Phone
HQ Location
Gurugram, Haryana
- With Zonka Feedback, enterprises can remove data silos by bringing public reviews and internal surveys into a single, comprehensive view.
- By automating responses based on negative ratings, the platform allows management teams to address poor customer and employee experiences immediately.
- The continuous loop of structured feedback collection facilitates informed product development, protects brand reputation, and improves organizational retention rates through objective intelligence.
Pricing
View more on pricingExplore Zonka Feedback’s complete range of pricing tiers. Learn more about what each plan includes, its costs, available features, integrations, etc., to decide whether Zonka Feedback is the right software for your HR operations.
Starting price
$29 /mo
<p>https://www.zonkafeedback.com/pricing</p>
Pricing Model
Free Trial, SubscriptionLicense
Free, PaidFree Trial
Yes
Integrations
View the complete list of integrationsZonka Feedback offers to get a clear understanding of its compatible platforms. This will help you decide whether Zonka Feedback can fit into your current tech stack or not.
Reviews
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0% of Zonka Feedback users would recommend it
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Write a reviewFeatures
| Feature | Feature Rating | Available in Category |
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Access ControlControl who can view or edit engagement data using role-based access, ensuring privacy, security, and proper usage across departments and teams every single day. |
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AnalyticsAnalyze engagement data through visual dashboards that highlight trends, strengths, and areas needing improvement for better people decisions and long term workforce planning success today. |
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APIIntegrate the engagement platform with other business systems using a flexible API for smooth data exchange and automation to support scalable digital workplace operations easily. |
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Assessment ManagementManage engagement and performance assessments with structured tools that help evaluate feedback fairly and consistently across teams for improved growth and employee satisfaction every year. |
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BenchmarkingCompare employee engagement scores with industry standards to identify gaps, measure progress, and plan targeted improvements that strengthen culture and overall organizational performance for success. |
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Content ManagementManage engagement content with tools that help create, update, and organize resources for consistent communication and meaningful employee experiences across the organization every working day. |
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Custom FieldsAdd custom fields to capture specific employee or survey information based on organizational needs for better data accuracy and more relevant engagement analysis and reporting. |
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Custom FormsCreate custom forms for feedback, surveys, and requests that match your engagement goals and collect structured information from employees in a simple and clear way. |
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Customizable ReportingGenerate customizable reports with filters and formats that highlight engagement trends and help leaders make informed people decisions with clarity and confidence every single day. |
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Customizable TemplatesUse customizable templates for surveys, emails, and announcements to save time and keep communication professional and consistent across all engagement activities in the organization . |
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Dashboard CreationCreate interactive dashboards that display engagement metrics, participation levels, and feedback results for quick understanding and better management decisions across teams and departments every day. |
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Email AlertsSend timely email alerts for surveys, feedback requests, and important updates so employees stay informed and engaged without missing key actions across the organization . |
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Email IntegrationIntegrate your email system with the platform to manage communication, track responses, and keep all engagement conversations in one secure place for better employee connectivity. |
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Email TemplatesUse ready email templates for surveys, invitations, and updates to save time and maintain consistent, professional communication across the organization for better employee engagement . |
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Employee OnboardingSupport new employees with digital onboarding tools that share information, collect feedback, and help them feel connected from day one within the organization each day. |
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Feedback AutomationAutomate feedback processes to collect responses on time, reduce manual work, and improve participation in engagement initiatives across all teams for better decision making . |
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Feedback CollectionCollect structured feedback from employees through surveys and forms to understand opinions and improve workplace experiences for continuous improvement across the entire organization every day. |
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Feedback ManagementManage all employee feedback in one system to review responses, track trends, and take meaningful action for better engagement decisions across the organization every day. |
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Forms ManagementManage engagement forms easily by creating, editing, and organizing surveys that capture accurate employee information for better analysis and improved workplace decisions every single day. |
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Goal Setting / TrackingSupport goal setting and tracking to align employee efforts with organizational objectives and monitor progress regularly for improved performance and higher engagement across all teams. |
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HR ManagementHandle employee engagement, performance, and records together in one platform, giving HR teams better visibility, smoother processes, and stronger workplace culture across departments. |
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Mobile AlertsSend mobile alerts for surveys, reminders, and updates so employees remain connected, informed, and responsive wherever they work, improving participation and communication throughout every day. |
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Real Time AnalyticsAccess real-time analytics to track engagement trends, participation, and performance instantly, enabling leaders to make quicker and smarter people decisions every day with confidence. |
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Real Time DataView real-time data across the platform so managers work with updated information for accurate analysis and timely engagement actions every working day. |
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Real Time NotificationsSend real-time notifications for surveys, updates, and events to keep employees informed and encourage immediate participation across the organization for better engagement levels. |
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Real Time ReportingGenerate real-time reports that reflect current engagement performance and help management take timely actions based on live data insights for smarter workforce planning decisions. |
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Real Time UpdatesReceive real-time updates on activities and responses so teams stay aligned and informed throughout every engagement program for smoother coordination and faster decision-making. |
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Self Service PortalProvide a self-service portal where employees update profiles, view status, and participate in engagement activities easily for better ownership and workplace interaction levels. |
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Skills TrackingTrack employee skills and development progress to identify strengths, gaps, and future training needs across the organization for better workforce planning every single working day. |
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Surveys & FeedbackRun surveys and feedback programs to capture employee opinions and improve workplace culture through continuous listening and meaningful engagement across the organization every single day. |
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Surveys FeedbackLorem Ipsum is simply dummy text of the printing and typesetting industry. |
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View Zonka Feedback in other categories
Zonka Feedback is also a part of other HR software categories, where you can find category-specific features, user reviews, pricing details, and more.